FAQ
Frequently Asked Questions
What is your return policy?
We offer a 14 day return policy (upon receipt of item) for all unworn items in original condition with tags attached. Customers also have the option to exchange. Orders that had custom personalised names printed on it can not be returned. Customers are responsible for return shipping costs.
How long does shipping take?
We offer free worldwide shipping. It takes on average 2-3 days to process and dispatch an order.
Once dispatched, the estimated delivery time varies depending on which country your item is being sent to. Please be aware these are estimations and sometimes delivery services can have unforeseen delays which are out of our control.
- UK: 7-14 business days
- Europe : 10-20 business days
- USA and Canada: 10-20 business days
- Rest of the world 15-20 business days
Do you ship internationally?
Yes, we ship worldwide. International shipping times vary by location, typically 7-14 business days.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.